Cancellation and Refund Policy
The following travel conditions apply to all customers who book with transfervda.com and in all its versions: Italian, English language, Wireless in Italian, Wireless in English.
IF ANY DISCREPANCIES ARE FOUND IN THE TRANSLATION FROM ITALIAN TO OTHER LANGUAGES, IT WILL PREVAIL IN ANY CASE THE ITALIAN VERSION.
CANCELLATIONS, CHANGES, REFUNDS
- Cancellations can only be made via email at [email protected] available on site and will be confirmed, again via email, from the company’s offices. If the customer does not receive an email confirming cancellation is your responsibility to contact by email the offices of compagnia.La Cancellations must be made at least 15 days before the date of the outward transfer. In this case no penalty will not be applied and the company will reimburse only the cost of the booked transfer and any supplements dettraendo EUR 5.00 for the cost of the transaction with a credit card or other means of payment used to repay. If the cancellation is made within the 15 days preceding the transfer, no refund is available to the customer. The company reserves the right to cancel any booking at any time, if it were not able to guarantee transfer service in a correct, reimbursing the cost of the service booked.
- confirmation email of the change is his responsibility to call the offices of the company reserves the right not to accept any changes.
- Amendments to be made to the reservation must be communicated via email to [email protected] available on the website least twenty-four hours prior to the service booked. If the customer does not receive the
- Any complaints and relative requests for refunds should be done in writing, by email at [email protected] available on the website within thirty days of transfer date.